Collaboration Usability Analysis (CUA)The CUA methodology mixes task analysis and Groupware Walkthroughs .
This involves a step-by-step analysis of real tasks to verify usability problems, inorder to evaluate software.
翻譯:CUA方法 混合了任務分析和群組軟題查詢。它是用一步一步的方法分析真正的任務以便證實可用性問題
並評估此群組軟體
CUA’s focus is on
teamwork, more specifically grouptasks.
CUA presupposes that each collaborative action can be mapped to a set of collaboration mechanisms,
through which, it is possible to relate a software interface element to with a cooperative
task.
翻譯:CUA注重在團隊合作 尤其是群組任務。CUA會預先假設一套合作策略他可以跟群組軟體介面元素有關
並此策略可以把每個合作的動作紀錄在裏面
In CUA, a scenario is described hierarchically: it is composed of tasks,
which may be individual (Individual Task Instantiations - ITI) or collaborative (Collaborative
Task Instantiations - CTI).
These tasks are executed through actions.
Collaboration
mechanisms are fine grain representations of the basic collaborative
actions occurring in teamwork. For instance: for the Spoken Message
mechanism,typical actions may be Conversational or Verbal Shadowing; for
Gestural Message
mechanisms, possible actions are Indicating, Drawing or Demonstrating. For an
extensive description, see .
Analysis results are represented as diagrams that can easily be interpreted by those
involved with the project and with the evaluation. The diagrams display three types
of information: task component details, task component flow and task distribution
between group members. When groups are small and tasks are simple, the representation
is a simple sequence of arrows, in more complex cases it may use preconditions
and branching to represent task hierarchy.
This methodology presents a framework within which simulations of real-use
situations can be run in a controlled manner and usability problems (caused by the
user interface) more easily identified.
Online Community Framework (OCF)OCF’s main purpose is to
help designers and evaluators understand online communitiesthat form through groupware use . The framework uses entities and relationships
to represent communicative aspects of computer mediated human interaction
that affects communities. The framework’s main element is an online community,
an abstraction of a community structure in terms of people, goals and plans,
which, in turn, are divided in other elements, relations between them and functions.
People, individuals and actions are OCF’s main entities. The main relations between
them are share, constitute and influence and the attributes of the elements and relationships
are name, rule and objective. The full ontology in explained in .
A designer or analyst can verify which statements (such as <actions follow norms,
rules> or <individuals perform actions>) can be instantiated when evaluating a
groupware. These statements can be extracted from the rules the entities, relationships
and attributes are subject to. Rules are structures in an if-then format. This
methodology’s main contribution lies in the identification of the dependencies between
communication, usability and sociability. The full description can be found in.
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